- Set measurable goals using the OKR method (Objectives & Key Results) to track progress and demonstrate ROI. Here are the most common marketing metrics to track by stage:
- For awareness, track:
- Reach:
- Impressions
- Page Views
- Unique visitors
- Publication pickup
- Social content (followers, likes, subscribers)
- Email/newsletter (subscribers, unsubscribers, open rate, churn rate)
- Organic traffic (SEO)
- Perception:
- Brand indexes/surveys
- Social sentiment
- Reach:
- For consideration, track:
- Engagement:
- Site traffic
- Time on site
- Lead gen rate
- Bounce rate
- Return rate
- Pages per visit
- Comments
- Asset downloads (e-books, coupons, etc.)
- Engagement:
- For analysis, track conversions, including:
- Leads
- Qualified leads
- MQLs
- SAL
- For purchase, track deals closed, upgrades, upsells.
- For the loyalty stage, track satisfaction and advocacy, including:
- Referrals
- Product usage
- Customer review scores
- Product registrations
- Account renewals
- Product return rate
- Testimonials
Read more → How to Choose (and Use) the Right Content Marketing Metrics