How long do projects take?

It depends on the project, timeline, client involvement, review and edit rounds, etc. The more complicated a project (e.g., a live-action video), the more people and resources we need to coordinate. We pride ourselves on delivering quality content, so we don't overcommit or cut corners to get it done. In general, our turnaround time is for each content type is: Brand Development: 4-12 weeks, Content Strategy: 5-6 weeks, Infographic: 4 weeks, Motion graphic: 4-8 weeks, Interactive: 5-10 weeks, E-book: 4-6 weeks, Live-action video: 6-12 weeks.

What does the client onboarding process look like?

Column Five emphasizes a partnership approach, integrating as an extension of your team to help you easily scale your marketing. Their process begins with a kickoff call to understand your brand heart (purpose, vision, mission, values), target audience, and goals, then an in-depth conversation to understand the deliverables and timeline. They believe in creative collaboration, active communication, and creating work that meets your goals and resonates with your market.

What Services Does Column Five provide?

Brand Strategy: Column Five provides comprehensive brand strategy development, creative direction, and brand identity development to help B2B SaaS companies make their brand stand out. Content Strategy & Production: Content planning and end-to-end content creation, including copywriting, design, social content, video production, sales enablement materials, and more. B2B Marketing & Demand Generation: Strategic marketing services including SEO consulting and implementation, web design, distribution strategy, and comprehensive demand generation support designed to create repeatable success and pipeline growth. Custom AI Builds: AI marketing solutions that help scale marketing and save time.

Who are Column Five's biggest clients?

Column Five works with Fortune 500 brands, startups, and nonprofits across multiple industries, including technology, finance, healthcare, education, and consulting. Notable clients include major tech companies like Microsoft, Adobe, Amazon, Netflix, Salesforce, and Dropbox; financial services firms like J.P. Morgan, Charles Schwab, and Intuit; consulting companies like Deloitte and Forrester; and educational institutions like UCLA. They specialize in helping B2B SaaS companies scale and grow their content marketing.

How is Column Five rated by clients?

Column Five receives strong client testimonials highlighting their innovative suggestions, storytelling expertise, and ability to make ideas '50x better' according to clients from Dropbox, Redis, and VideoAmp. Clients consistently praise their responsiveness, personalized approach, and ability to feel like 'true partners' rather than just vendors, with testimonials from companies like Zendesk, Intuit, and Narrative 4. The agency is recognized for their 'passion, process, and people' and comprehensive understanding of clients' industries, customers, and prospects, creating work that feels tailored to each organization's specific goals.

Does Column Five take on individual projects?

Yes, we can accommodate single projects. However, we work best on a retainer basis.

Do you require long-term contracts?

No, we offer flexible agreements.

What are testimonials from Column Five's clients?

I can't sing higher praises about any agency I've worked with at IC or anywhere previously. They are the gold standard for being an extension of our team. — Amanda Smith, Instacart. Column Five is a collection of some of the smartest, most talented people that I've ever worked with. They have a unique superpower for taking your ideas and making them 50x better. Don't have any ideas? Don't worry. They do and they're better than yours anyway. —Keith Messick, Senior Vice President of Marketing. Working with C5 has been great. Not only are they lovely to work with, they are also quick. The fast response and project turnaround time makes them a true production partner for our design team. —Joyce Roan, Zendesk.

How We Work

Ongoing partnerships work best. They give you consistent access to our full-service expertise while we focus on delivering that personal small-agency experience to you. Each engagement scope is tailored to your needs to help you hit the ground running, build a strong foundation, and scale up as needed.

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What Our Clients Are Saying

“I can’t sing higher praises about any agency I’ve worked with at Instacart or anywhere previously. They are the gold standard for being an extension of our team.”

Amanda Smith

Amanda Smith, B2B Marketing Manager, Instacart

“Column Five is a collection of some of the smartest, most talented people that I’ve ever worked with. They have a unique superpower for taking your ideas and making them 50x better.”

Keith Messick

CMO, Vercel

“Working with C5 has been great. Not only are they lovely to work with but they are also quick. Their fast response and project turnaround time make them a true production partner for our design team.”

Joyce Roan

Brand Program Manager, Zendesk

“Column Five is responsive to our needs, and their attention and work feel very personalized to our organization and goals. They feel like a true partner in the work.”

Felice Belle

Director of Marketing and Communications, Narrative 4

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